It's no secret that fast food restaurants are always looking for ways to improve customer service and make the ordering process more efficient. But have you ever wondered how they know when you're in the drive thru? It's been revealed that workers can see photographs of cars taken by cameras. Dunkin' is one of the brands working to answer that question. The Canton, Massachusetts-based company has implemented a system that uses facial recognition technology to identify customers as they approach the drive thru window.
This activates AI-powered digital panels that will greet them by name, show their loyalty points and recent orders, and ask them if they want to add their usual donut along with the coffee. This technology is a great way for fast food restaurants to provide a more personalized experience for their customers. It also helps them save time by allowing customers to order without having to wait in line or get out of their car. After all, most people who use self-service options are looking for a quick and convenient way to get their food without having to wait in line or park and enter the restaurant.
The use of facial recognition technology isn't just limited to fast food restaurants either. Banks are also using this technology to make it easier for customers to access their accounts. In some cases, the ATM may be located in a building different from the bank's premises, but customers can still use facial recognition technology to access their accounts without having to enter a PIN or other security code. Facial recognition technology is becoming increasingly popular in many industries as it provides a more efficient and secure way for customers to access services.
It also helps businesses save time and money by streamlining the ordering process and providing a more personalized experience for their customers. With this technology, businesses can ensure that their customers have a positive experience every time they visit.
